Help & Documentation

Welcome to Turnoverly! This platform helps you manage property cleanings, schedule your team, and track property turnover efficiently.

The Properties page allows you to add and manage all your properties. For each property, you can:

• Name: Give each property a unique, identifiable name
• Address: Store the full address for reference
• Entry Codes: Record door codes, lockbox combinations, or access instructions
• Invoice Clean: Set the amount you invoice clients for cleaning services
• Expense Clean: Track your costs for cleaning supplies and materials
• Split Clean: Record payout amounts if splitting revenue with cleaners

The Scheduling page is your command center for managing cleanings:

Agenda View

• See all scheduled cleanings organized by date
• View property details, assigned cleaners, and booking dates
• Toggle between showing or hiding past events
• Print your schedule or download it as a calendar file (.ics)

Client View

• See an organized view of cleanings by property
• Share individual property schedules with clients via unique URLs
• Each property has its own shareable calendar link

Creating Schedules

• Click "Add" to create a new cleaning schedule
• Select the property from your list
• Choose check-in and check-out dates
• Assign a cleaner (Enterprise plan users)
• Add multiple date ranges for recurring cleanings
• Submit to save your schedule

Manage your cleaning team efficiently:

• Add Cleaners: Register team members in the system
• Assign Jobs: Designate specific cleaners to properties (Enterprise plan)
• Track Workload: See which cleaners are assigned to which properties
• Solo Operations: If you're the only cleaner, you can still schedule and track all jobs

The menu button (top right of each page) provides quick access to:

• Scheduling: Navigate to the main scheduling dashboard
• Manage Properties: Add, edit, or remove properties
• Show/Hide Past Events: Toggle past cleanings in your agenda
• Print: Print your current schedule
• Download: Export your schedule as a calendar file
• Help: Access this documentation

Your Plan: Starter

• Keep entry codes updated: Regularly verify and update access codes to ensure your team can enter properties smoothly
• Use descriptive property names: Make it easy to identify properties at a glance (e.g., "Lakeside Cottage" instead of "Property 1")
• Schedule in advance: Add cleanings as soon as bookings are confirmed to avoid conflicts
• Download your schedule: Export to your personal calendar app to stay synced across devices
• Share with clients: Use shareable URLs to keep property owners informed of cleaning schedules
• Hide past events: Toggle this option to focus on upcoming cleanings and reduce clutter